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CSR

West Fargo, ND 58078

Posted: 05/17/2024 Division: Admin Job Number: 24801

Job Description


Hydraulic & Pneumatic Customer Service Representative 

 

The primary responsibility of the CSR is to provide timely and professional customer service to customers, while supporting the internal sales team through effective communication and excellent organization and time management skills.  If you thrive in a fast-paced environment, have exceptional organizational skills, and a passion for customer satisfaction, we’d love to connect with you! 

 

Type: Temp-to-Hire, Full Time 

Compensation: $20-$22/hour, DOE 

 

Position Overview:  

  • Responsible for assisting phone and walk-in customers, including inspection of worn or damaged/defective parts, determining replacement parts.  

  • Answer all customer inquiries quickly and accurately in a positive manner.  

  • Assist service customers, determine needs, and work closely with service department to facilitate seamless prompt and courteous customer service.  

  • Internal know-how; demonstrate broad understanding of DFP’s customer service functions, processes and tools and their impact on other DFP departments.  

  • Ability to generate quotes, process and enter orders, contact vendors, update records and track orders as necessary, process returns.  

  • Manufacture hose assemblies, tubing, and other assemblies as needed.  

  • Maintain clean organized workstations and showroom; replenish stock product as needed.  

 

Characteristics of a Successful Candidate: 

 

  • HS Diploma or its equivalent; college degree preferred 

  • Strong computer skills; adept with Microsoft Office suite 

  • Outstanding customer service and communication skills 

  • Must have a background or knowledge of Hydraulics and Automotive Parts 

  • Knowledge of heavy equipment parts counter required 

  • Goal oriented, self-motivated and results driven 

 
How to Apply: 

  • Contact: Taylar at (701) 293-6905 

  • Email: taylar@PESfargo.com 

  • Visit Us: 2605 42nd St S Suite 100 Fargo, ND 

  • Office Hours are Monday through Friday from 8:00am – 5:00 pm  

 

Preference Employment Solutions is a local employment company successfully assisting job seekers for over 30 years! We are FREE and CONFIDENTIAL. Preference Employment Solutions is an equal opportunity employer. 

Meet Your Recruiter

Taylar Akason
Administrative Staffing Consultant

In Taylar’s words, she is a Matchmaker, not for lovers, but for companies seeking candidates and candidates seeking employment specifically in our administrative division. Taylar has a passion for building strong relationships and connecting with others to help identify their skill sets and an employer’s hiring need. Her passion for helping others and connecting with people has made her the perfect fit on our team. For her, it’s all about creating a space for people to express their goals and aspirations and then help them achieve what they are looking for, which in turn is extremely rewarding! As a professional connector, Taylar brings her positivity and relationship-driven mindset to every interaction with us internally, our clients and those job seekers we serve. Her advice for candidates, “Be open-minded, willing to work hard, have integrity and communicate efficiently. There are a lot of moving pieces, but if you are open, driven and can communicate honestly, this process will work for you!”

MORE ABOUT TAYLAR: 

Family Life

With a little bit of chaos, Taylar is a wife, a mother to her daughter Oliver, and pet mama to her “spooky” black cat and her sweet bernedoodle. Even with a full house, Taylar makes time for family, friends, hiking, lake time, some good karaoke and traveling.

What would you tell yourself at age 13?

Never settle for less, push the limits to maximize your full potential, continue to smile, be curious, dream big and leave imprints on people’s hearts.

What inspires you?

Being a mom truly inspires me, to better myself and challenge myself. The ability to be able to create a legacy for my family is my biggest motivation.

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About West Fargo, ND

Ready to embark on your next career adventure in the vibrant area of West Fargo, North Dakota? Discover an array of exciting job opportunities that await you in this thriving community. Known for its welcoming atmosphere, picturesque landscapes, and endless growth prospects, West Fargo beckons job seekers looking to flourish in a dynamic environment. With charming local attractions like the Red River Zoo and Bonanzaville USA, delectable cuisine ranging from Scandinavian delights to classic American diners, and a bustling arts scene featuring the Rourke Art Museum, there's something for everyone in this bustling town. Don't miss out on the chance to explore career possibilities in this alluring region—check out our job listings today and take the first step towards a rewarding future in West Fargo.