Preference Employment Solutions is hiring a Digital Support Representative for a Fargo based team. In this role, you ll be the first point of contact for customers using mobile and online banking platforms helping with login issues, troubleshooting technical problems, and guiding them through digital features. If you re tech-savvy, customer focused, and ready to put your skills to work in a fast-paced support environment, we want to hear from you Apply today!
Type: Temporary 3 weeks (Starts Oct. 2nd, 2025) Salary Range: $16-$20/hr. DOE Location: Fargo, ND Benefits: As part of our commitment to employee well-being, Preference Employment Solutions offers Minimum Essential Coverage (MEC) health plans for both individuals and families. Our plans provide essential healthcare benefits at an affordable cost, ensuring you have access to the coverage you need while working with us.
Position Overview:
Assist customers with account access, mobile app navigation, and online banking tools
Troubleshoot technical issues and escalate when necessary
Guide users through processes like transfers, bill pay, and account management
Communicate professionally with customers via phone, chat, and email
Characteristics of a Successful Candidate:
Strong background in customer service and problem solving
Comfortable with technology, mobile apps, and basic troubleshooting
Clear, professional communication skills
Reliable, detail oriented, and able to work in a fast-paced environment
Must pass background and credit check
How to Apply:
Contact: Taylar at 701-293-6905 Email: taylar@pesfargo.Com Visit Us: 2605 42nd St S, Suite 100, Fargo, ND 58104 Office Hours are Monday through Friday from 8: 00am to 5: 00pm
Preference Employment Solutions is a local employment company successfully assisting job seekers for over 30 years! We are FREE and CONFIDENTIAL. Preference Employment Solutions is an equal opportunity employer.
Discover your next career opportunity in the vibrant area surrounding Fargo, North Dakota! From the bustling downtown scene to the serene Red River, this region offers a perfect blend of city life and outdoor adventures. Embrace the charm of Fargo with its unique culture, thriving arts scene at the Plains Art Museum, entertainment options at the Fargo Theatre, and the excitement of Bison football games at the Fargodome. Indulge in the local fare of hotdish and lefse while enjoying the beauty of the Red River Greenway or exploring the bonanza of outdoor activities at Lindenwood Park. Join us in Fargo, where professional growth meets an irresistible charm that will make you feel right at home. Explore our job listings today and take the next step in your career journey!
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